Last updated: July 5, 2026

service@furkidsay.com We reply to all customer inquiries within 24–48 business days, including questions about orders, custom product modifications, shipping tracking, refund applications, policy consultation and after-sales issues.

Gotall, Room 401-10, Phase 2 Software Park, 34 Guanri Rd, Xiamen, Fujian 361001, China This address is only for official business correspondence and legal notices. Customer goods cannot be delivered or returned to this address.

1215 E Acacia Street, #103, Ontario, CA 91761, United States US Contact Phone: 626-509-7999 All returns must obtain prior approval via our support email before shipment. Unsolicited packages sent to this address will be rejected.

Furkidsay is operated by a China-based team. All order production, packaging and domestic US delivery are completed by our authorized local manufacturing and fulfillment partners located in the United States. We do not provide phone hotline support for daily customer service; all consultation requests need to be submitted by email.